Your position: Home / RETURNS

RETURNS

REFUNDS

Unfortunately, because of the intimate nature of the items we sell, we are unable to return, or exchange purchased toys and products unless defective. Once the order is placed, the order is immediately processed. We cannot refund an order once it has been placed. All PELEPAS sales are final.

RETURN POLICY FOR DEFECTIVE PRODUCT

At PELEPAS, there is nothing more important than providing you with a satisfying customer experience!
Here are step-by-step guidelines to process your return request.


1. PELEPAS does not issue a refund for a defective item.
2. Once an item is deemed defective
PELEPAS will replace the item.
3. For hygienic reasons, please do not send us the defective product.

4. We do not accept returns for items that were open or closed, used and/or shows signs of defects.
5. In the case where an item is defective
PELEPAS will replace the item if the product falls within our warranty guidelines.
6. All
PELEPAS products qualify for a 1-year warranty for mechanical failure. This warranty is valid from the date of purchase.

HOW TO PROCESS YOUR RETURN

Email us at support@pelepas.net
Be sure to include your order number or a copy of the packing slip or invoice if it was a gift.

Copyright © 2005-2020 Pelepas Inc. All Rights Reserved.

Links:best kitty litterfaucet part,faucet spout